Serra

Shipping Policy

Thank you for choosing to shop with us! We strive to provide you with the best shopping experience possible, including hassle-free shipping.

Free Shipping Offer:
When you place an order with our shop, we're delighted to offer you complimentary shipping. Our factory is conveniently located in the United States, ensuring efficient processing of your orders.

Delivery Timeframe:
Delivery times may vary depending on your location. For orders within the United States, you can typically expect your package to arrive within 5-7 business days. For international orders, including countries beyond the United States, delivery may take between 5-14 business days.

Order Tracking:
For your convenience, we provide a tracking number for each order. This enables you to monitor the status of your delivery and stay informed every step of the way.

Delayed Deliveries:
If your delivery hasn't arrived within 14 working days from the date of your order, please don't hesitate to contact us. We understand the importance of your purchase and will gladly assist you in tracking down your shipment. In cases of significant delay, we are open to considering a cost return or alternative solutions to ensure your satisfaction.

Return Policy:
For detailed information regarding returns, please refer to our Return Policy. We are committed to ensuring that you are completely satisfied with your purchase, and our return process is designed to be straightforward and customer-friendly.

Thank you for entrusting us with your order. Should you have any further questions or concerns regarding our shipping policy, feel free to reach out to our customer service team for assistance. Happy shopping!